Microsoft launched Agent 365 on May 1, 2026. As the marketing and branding around it was quite confusing, I initially assumed it was a brand new agent alongside their Copilot. Turns out, that wasn’t quite the case.
Regardless, I knew it was finally the time to sort out the Microsoft Copilot vs Ajelix debate I’d been having in my head for months.
So, our team bought a Microsoft license, plus a Copilot subscription, and I tested both tools on the same tasks.
Table of Contents:
Before running the tests, I had to figure out what I was even testing, as Microsoft’s messaging around Agent 365 and Copilot is, as I mentioned, quite confusing. Most people view them as the same product, but they’re not.
Microsoft 365 Copilot is the AI tool embedded in Word, Excel, Teams, and Outlook. It launched in 2023 and costs around $20/per user/per month as an add-on to your existing Microsoft 365 plan.
Microsoft 365 Agent, officially called Agent 365, is a separate product built for IT teams. It discovers, monitors, and governs AI agents running across your organization, including third-party agents built on AWS Bedrock, Google Gemini, or anything else teams have deployed without IT knowing about it. Microsoft calls this problem “Shadow AI,” and Agent 365 is their answer to it.
The clearest way to put it: Copilot is the tool your employees use. Agent 365 is the system your IT team uses to watch all those tools.
When you search “Microsoft 365 Agent pricing,” the pricing page doesn’t make this obvious, but you’re buying multiple products, not one.
Ajelix started in 2022 as a spreadsheet-focused AI tool, built specifically to help people work faster with Excel formulas and data. It has since grown into an agentic AI workspace used by over 320,000 professionals.
Here are examples of what Ajelix, as an AI agent, can do today:
The most recent addition is the agent also working outside its home – chat.ajelix.com. Ajelix is now available as an add-on within the Google Workspace, which means it runs directly inside Google Sheets, Docs, Slides, and Forms. You open the sidebar, type what you need, and the agent handles it without you leaving the app.
Ajelix is built on open-source AI models, is GDPR compliant, and was bootstrapped entirely from user demand.
320,000+ professionals already made the switch to Ajelix Agents From Excel automation to full business apps, Ajelix is the AI workspace built for work that actually needs to get done.
Both are agentic AI platforms. The difference is where they work, what they produce, and what you need to get started.
This is how both tools should work in perfect conditions. The day-to-day reality may vary.
| Feature | Microsoft Copilot | Ajelix |
|---|---|---|
| What kind of agent is it? | Agentic AI embedded in Microsoft 365 apps – takes multi-step actions inside Word, Excel, PowerPoint, Outlook, and Teams on your behalf | Agentic AI workspace that plans, executes, and delivers finished work assets (dashboards, reports, decks, scripts) from a single prompt |
| Where it works | Microsoft 365 ecosystem only (Word, Excel, PowerPoint, Outlook, Teams) | Ajelix web workspace + Google Workspace add-on (Sheets, Docs, Slides, Forms) |
| Agent behavior | Agent Mode: makes multi-step edits inside your existing files – iterates, refines, and responds to follow-up prompts | Plans and chains multi-step tasks autonomously – produces a finished, shareable deliverable from start to finish |
| Output type | Edited documents, refined drafts, and updated files within the Microsoft 365 environment | Complete, ready-to-share assets: interactive dashboards, formatted reports, full slide decks, scripts, web apps |
| Spreadsheet capability | Multi-step edits in Excel (local + cloud), formula suggestions, chart generation, data cleaning prompts | Builds Excel and Google Sheets files from scratch, writes and executes VBA and Apps Scripts, builds dashboards |
| Presentation creation | Generates and refines slides in PowerPoint; Agent Mode in PowerPoint since April 2026 | Builds complete decks in PowerPoint or Google Slides – structure, content, and design included |
| Multi-step task chaining | Agent Mode handles iterative tasks within a single app; cross-app chaining requires separate prompts | Chains tasks across formats in one session (e.g., analyze data → write report → build deck) |
| Data import | Works with OneDrive, SharePoint, and local files (local support added March 2026) | Supports 20+ file types including Excel, CSV, PDF, Google Sheets |
| Platform dependency | Requires an active Microsoft 365 subscription, no standalone option | Works independently; integrates with both Microsoft Office and Google Workspace ecosystems |
| Starting price | ~$30/user/month add-on on top of existing M365 plan | $20/user/month (Lite plan); free tier available |
| Custom agent building | Copilot Studio (separate low-code tool for building custom agents and workflows) | Built-in prompt library and reusable asset library; no separate tool required |
| GDPR compliance | Yes, enterprise-grade Microsoft compliance | Yes, built on open-source models with data encryption standard |
| Best suited for | Organizations already running Microsoft 365 who want AI embedded in their existing workflow | Teams who want a platform-agnostic agent that delivers finished work, especially in Google Workspace |
I didn’t want to only compare feature lists. Feature lists tell you what a tool can do in ideal conditions. I wanted to know what each tool does when you hand it the kind of messy, incomplete work that people work with on a daily basis.
My team works in Google Workspace, which is important because Microsoft 365 Copilot is built to live inside the Microsoft ecosystem. If your team isn’t on Microsoft 365, Copilot isn’t an option without changing where you work.
To run a fair test, I set up a dedicated Microsoft 365 account. For Ajelix, I used the Google Workspace setup, plus the web interface for one of the tasks.

Test 1: Build a Dashboard From Raw Data
The task: Upload a messy CSV and ask both tools to build an interactive dashboard showing revenue by region, top products, and month-over-month trends.
Prompt used on both:
Here is my sales data — build me an interactive dashboard showing revenue by region, deals closed by segment, and month-over-month revenue trend.
Test 2: Create a Presentation From a Document
The task: Give both tools a one-page brief and ask them to turn it into a slide deck for a client meeting.
Prompt used on both:
Turn this document into a 10-slide presentation for a client meeting. Include an agenda, key findings, and a summary slide.
Test 3: Analyze Data and Write a Report
The task: Upload a dataset and ask for a written analysis with key insights.
Prompt used on both:
Analyze this data and write a short executive summary with 3 key takeaways, any anomalies you spotted, and one recommendation.
Test 4: Multi-Step Task From a Single Prompt
The task: Give one complex prompt that requires planning, then multiple steps to complete.
Prompt used on both:
I've uploaded my monthly marketing report data. Analyze it, write a 3-paragraph summary of performance, and then build a 5-slide cleanly formatted, modern and sleek presentation I can download.
To start with Copilot: Our team bought a Yearly Microsoft subscription for $22/u/m, with an additional $21/u/mo for Copilot access. We set up our accounts and I installed the full software, which took around an hour.
When the testing time came, I couldn’t find Copilot within my installed Microsoft apps. For example, in Excel, I wasn’t able to access Copilot, and instead could only add an in-app extension by the name Copilot for finance. Once I clicked on it, it showed an error asking me to log in, even though I was already logged in.

I researched for hours, trying to get Copilot to show up on both an Apple and a Windows laptop. I put my Excel file on the OneDrive as instructed for troubleshooting. I didn’t reinstall the apps, because I had just freshly installed them the same day.
In the end, my research showed that this is a known Microsoft inconsistency – sometimes Copilot disappears from the apps. Even our CEO & CTO, a tech expert, wasn’t able to troubleshoot the apps in order to get Copilot to turn up.
Because my original thought of how I would test Copilot didn’t work out, I ended up accessing Copilot through a web browser.
This means that the attached screenshots from now on were taken on the Copilot web workspace, not inside the Microsoft apps, which was the original testing plan.
Here is my sales data — build me an interactive dashboard showing revenue by region, deals closed by segment, and month-over-month revenue trend.
I entered this prompt and attached example sales data with all the needed information.

Unfortunately, after a few minutes of waiting, an error occurred, asking me to try again later.

I ended up trying again 30 minutes later, but I wasn’t able to simply refresh the prompt – I selected Regenerate, which offered options Think deeper, longer or shorter. I selected the first one.

Within a few minutes, it generated a Python code. I am not a coder, so I scrolled all the way down and asked it to create it as a CSV/Excel file.

It offered me code again, so I got rid of the Think deeper selection, assuming that’s at fault. Finally, it gave me options for an Excel file. I selected Analysis-ready workbook, as that’s what I originally prompted Copilot to create.

After a while, it once again gave me the error: I’m sorry, I’m having trouble responding to requests right now. Let’s try this again in a bit. I decided to start from scratch.
At the end of the prompt, this time I added:
The generated dashboard should be an Excel file I can download, not code.

I nearly cheered upon seeing Here’s your downloadable file. But it wasn’t a downloadable Excel file. It was more instructions for how to use the code to create the dashboards. I asked again to make it an Excel file, and it finally did something different – said there was something wrong with my file.
Spoiler alert for a later part in this article: there’s nothing wrong with the file. Ajelix AI agent read it perfectly, without any errors.

I tried one more time, genuinely frustrated at this point, and it once again gave me the error.

Copilot Result: No dashboard made, even after hours of trying and re-prompting. The errors seemed endless for this task.
To start with Ajelix: I used my Ajelix team member account. This account would cost $20/mo for a paid user.
When using the Google Workspace add-on, first you need to install the extension – AI Agent for Work, and add your KPI key from the Ajelix web workspace. It will then be available with the same name under Extensions.

I entered the prompt in the add-on sidebar within Google Sheets.

In seconds, it created an additional sheet called Dashboard. At first, it transferred all the data from the original sheets into content it can create formulas from. Then, it created the visual dashboards. Finally, it made said dashboards interactive – I could hover over certain parts of them.

Ajelix Result: Ajelix AI agent completed the task successfully, under 5 minutes. The only thing I had to do after sending the prompt was adjust the locations of the created dashboards, as some were slightly covered by others. That took about 10 seconds.
The CSV file:
Turn this document into a 10-slide presentation for a client meeting. Include an agenda, key findings, and a summary slide.
Fun fact: I couldn’t find a document online, so I asked the Ajelix AI agent to write one for me as example content.

Here’s the .doc file it created:
Still spending hours on reports that should take minutes? Upload your data → ask Ajelix agent → get a finished report, dashboard, or analysis ready to share.
I entered the prompt in the Copilot chat.

Immediately, it told me that the file can’t be read. It is a fully working Word file, which worked when I tested the same document in Ajelix later.
So, I copy-pasted the Word document’s text into Copilot manually.

In turn, it didn’t create a PowerPoint, but just gave me text that I should put in a presentation. When I told it to create a PowerPoint from the text, it gave me the same error as earlier.
So, I waited again, this time much longer. I went back to Copilot the next day, hoping that whatever’s wrong with it has been fixed. I entered the same prompt with the added .doc file, and it once again told me the file is invalid. I copy-pasted the full document, again.

This time, another error popped up. It promised it would finally generate the presentation, only I had to select what design I wanted for it. Which is good of it to ask, however…

…yes, another error. Once again, I gave up.
Copilot Result: Even after trying on different days, it still didn’t generate a PowerPoint deck.
It’s possible to generate a PowerPoint with Copilot. I know this because I tested the same tool previously for my other blog article, 7 Best AI Presentation Makers in 2026.
Using the Ajelix add-on for Google Slides, I sent in the prompt on an empty Slides file.

After a few minutes, the presentation was finished.

However, I wasn’t fully happy with the design and formatting (which I also hadn’t specified in the prompt), so I sent a follow-up prompt:
Format this presentation elegantly. Make the design modern and sleek.

Ajelix Result: As I hadn’t specified my design wants, I sent a follow-up prompt. I liked the result better the second time. I slightly had to change some of the formatting, such as delete a few empty spaces in slides that the agent hadn’t caught.
AI agents are going to create a deliverable that is about 90% ready. Slight edits of errors that can be caught by humans are normal to be made.
The PowerPoint file:
Analyze this data and write a short executive summary with 3 key takeaways, any anomalies you spotted, and one recommendation.
Once again, I asked Ajelix to create an example dataset:

CSV file it created:
I entered the prompt and attached the CSV on Copilot, and for the first time in the testing so far, it gave me an answer immediately.

Unfortunately, Copilot’s analysis was only in a message format, and when I asked it to make it into a .doc, it gave me the familiar error again.
So, I copied what it said, and made it into a Doc file myself.

Copilot Result: It created the contents, but wasn’t able to create a .doc file on its own.
The .doc file I created:
I inserted the prompt and CSV file into the Ajelix AI Agent for Work inside a blank Google Docs.

After a few minutes of analyzing the data, it created the outline in the Google Doc.

However, I wasn’t happy with the lack of formatting – which I hadn’t specified in the prompt, so I sent a follow-up prompt:
Make it look nice and sophisticated, you can use colors. Use bold and italics when necessary. Separate each part of the assignment into subsections.

Ajelix Result: After checking both results, Ajelix’s analysis and recommendations were more thorough, and it added an additional anomaly that Copilot missed.
The .doc file Ajelix created:
Agentic AI To Complete Projects Ajelix turns repeatable business tasks into completed deliverables: reports, dashboards, analysis in one chat.
I've uploaded my monthly marketing report data. Analyze it, write a 3-paragraph summary of performance, and then build a 5-slide cleanly formatted, modern and sleek presentation I can download.
I inserted the prompt and CSV files of Ajelix’s YouTube channel analytics into Copilot.

It generated the 3-paragraph summary, but only showed the presentation content as written content, not a PowerPoint file:

When I prompted it to make it because I couldn’t find the file, Copilot admitted it didn’t generate the presentation and asked me to specify what design I wanted for it:

I selected the style I wanted, but once again, the presentation didn’t show up:

So I called it out again. It kept promising to make the presentation, but wouldn’t do it. It asked me whether I still want the presentation or if the summary it originally created was enough. I wanted the presentation – because it’s what I’ve been asking all along.

After prompting it again, Copilot finally admitted that it’s not able to perform multi-step tasks like this, and was confused about whether I wanted the presentation and 3-paragraph summary separately.

My attempt ended with one final error:

Copilot Result: The AI agent is not able to process multi-step tasks in one prompt.
As the Ajelix add-on works inside Google Workspace in four tools separately – Sheets, Docs, Slides and Forms, it wouldn’t be possible to create both a presentation and word summary inside just one tool. Thus, I used the website interface for this test, chat.ajelix.com
I inserted the same prompt and added the CSV files in a new project.

After about 30 seconds, it came up with a work plan, and I pressed Start task, as the work plan was in accordance to what I wanted.

A few minutes passed and Ajelix gave me first, the 3-paragraph summary…

…and the presentation file in the same answer:

Here’s a preview of the presentation it created:

Ajelix Result: It successfully completed the multi-step task in one prompt, without follow-ups.
Full PowerPoint:
Copilot’s testing was doomed from the start, as the tool wouldn’t show up inside the dedicated Microsoft apps, after troubleshooting on multiple computers. Not just as a tester, but as a user, this showed me that the tool isn’t very reliable.
The Copilot errors wouldn’t have been as painful and frustrating if Copilot was honest from the start about its capabilities. In my professional and personal opinion, the AI should be honest about what it can and can’t do. The lack of clarity on this made me feel like I’m doing something wrong.
I couldn’t help but imagine the experience of other paying users who use Copilot in their daily tasks. I only dealt with the errors and inconsistencies for less than a week. But experiencing so many issues every day could take a toll on you.
Meanwhile, Ajelix carried out all the tasks. I won’t say it carried them out perfectly – and it’s not supposed to either. AI agents and agentic AI are there to make your projects about 90% complete. Meaning, they do most of the work and you fine-tune and perfect it. Which, from my testing, I could see Ajelix is perfectly capable of.
Another thing to note: I have a clear bias as an employee at Ajelix – I won’t deny it. But I treated Copilot with as much grace and leniency as I could. Even when errors arose, I pushed through them and tried for as long as possible to receive a satisfying result.
Stop debugging Excel sheets at 11pm. Ajelix Excel AI generates, fixes, cleans, and visualizes your sheets and rebuilds the whole spreadsheet.
Pricing is where the two tools differentiate the most. Ajelix is a standalone subscription. Copilot is not – it is always an add-on on top of an existing Microsoft 365 licence, which you need to already own or purchase separately.
Important: Microsoft 365 Copilot is an add-on. None of the prices below include the cost of your base Microsoft 365 subscription, which starts at $6/user/month (Business Basic) and is required before you can purchase Copilot.
| Plan | Price (add-on) | User cap | Requires |
|---|---|---|---|
| Microsoft 365 Copilot Business | $18/u/mo (annual, billed yearly)* | Up to 300 | M365 Business Basic, Standard, or Premium |
| Microsoft 365 Copilot Business (monthly) | $25.20/u/mo (monthly commitment) | Up to 300 | M365 Business Basic, Standard, or Premium |
| Microsoft 365 Copilot (Enterprise) | $30/us/mo | No cap | Microsoft 365 E3 or E5 |
| Microsoft 365 E7 (Frontier Suite) | $99/u/mo (includes Copilot, Agent 365, Entra Suite) | No cap | Enterprise Agreement |
| Copilot Chat (free tier) | $0 | – | Any M365 subscription with a Microsoft Entra account |
To summarize: If you have purchased, for example, Microsoft 365 Business Standard and Copilot Business, you are paying $33/user/month in total.
Ajelix is a self-contained subscription with no base platform required. All paid plans include the AI agent workspace, asset saving and publishing, and the AI asset editor. The free tier gives you 10 requests per month to test the tool before committing.
| Plan | Monthly price | Yearly price | Max file size | Workspace |
|---|---|---|---|---|
| Free | $0 | $0 | 2 MB | 20 MB |
| Lite | $20/u/mo | $18/u/mo | 20 MB | 500 MB |
| Pro (Most Popular) | $100/us/mo | $91/u/mo | 100 MB | 2 GB |
| Max | $200/u/mo | $183/u/mo | 500 MB | 10 GB |
The main difference: Ajelix starts at $20/month with no prerequisites. Copilot starts at $18/month but requires a Microsoft 365 licence on top, so the realistic entry cost is closer to $24-$33/month per user depending on which M365 plan you are already on.
That depends on one thing more than anything else: where your team already works.
If you use Microsoft, Copilot is a deep integration into tools you’re already paying for. Ajelix is an independent agent that works whether you’re on Microsoft Office or Google Workspace.
Both are agentic AI platforms, but they solve different problems for different teams.
Of course, based on my testing, Copilot’s reliability turned out to be inconsistent. The errors in this review, such as not showing up in apps, repeated failures on basic tasks, are just some of the problems I documented. At ~$30+/user/month as an add-on, that should be taken into consideration.
Neither tool is right for everyone. If you’re running Microsoft 365 across 500 employees and want AI woven into Outlook and Teams, Copilot is the logical choice, reliability issues aside.
If you want a platform-agnostic agent that finishes the work for you, start with Ajelix. As it has a free tier, you can test it without buying anything.
Try it now → chat.ajelix.com
It depends on your setup. Copilot might be better if you’re already deep in Microsoft 365 and need AI embedded in Word, Excel, or Teams. Ajelix is better if you want an agent that delivers finished work, works regardless of the workspace, or don’t want to pay for an M365 subscription first.
No. Copilot is an add-on – you need an active Microsoft 365 plan before you can purchase it, which pushes the realistic entry cost to $24-$33/user/month.
Yes. Ajelix works with both Microsoft Office and Google Workspace. It builds Excel files, PowerPoint decks, and Word documents natively, meaning it’s not limited to Google tools.
Copilot not showing up in apps and failing mid-task are documented, known issues, not unique to this review. This happened across multiple computers during testing. It’s an inconsistency users have reported across the Microsoft community.
No. Copilot is the AI tool your employees use inside Microsoft apps. Agent 365 is a separate product for IT teams to discover, monitor, and govern all AI agents running across the organization, including third-party ones.
Ajelix can. In testing, it planned and executed a multi-step task (data analysis + written summary + presentation) in a single session. Copilot’s Agent Mode handles iterative edits within one app but couldn’t complete a cross-format multi-step prompt.
AI for work that ingests, transforms, and delivers the exact deliverables your team needs, while you stay focused on strategy. No more chatting, agents can get the job done.