Conversational Analytics & AI

The Role of AI in Conversational Analytics blog-banner
Every customer conversation holds valuable insights. But how to unlock them? That’s where conversational analytics and AI come in. TL;DR Conversational analytics helps businesses turn customer interactions, like chats, calls, and surveys, into meaningful insights about behavior, needs,...

Data Analytics

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AI in Excel: How does it work and how can we use it?

Banner ai in excel how to use it and what it is blog-banner
AI-enabled features in Microsoft Excel are revolutionizing the way we interact with data. Excel has long been a powerful tool for analyzing data and making predictions. Adding AI-powered features make it easier than ever to get the insights you need to make better decisions. In this article,...

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